Printing Troubleshooting

If you send a document to be printed and it does not print check the following:

  1. Check to ensure the power cord is plugged in and the power is on.
  2. Make sure there is paper in the printer and no lights on the printer are blinking.
  3. Check to ensure the ink cartridge is securely in place and has ink.
  4. Save all work and close all programs and restart the computer you are working on and log back on to the computer.
  5. If the printer is not connected to the computer you are working on, restart the computer that the printer is connected to.
  6. If your document still does not print, save your work to a floppy disk and try to print from another computer.
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